IssueDesk

Simple, transparent pricing

Start free and upgrade as your store grows. All paid plans include a 7-day free trial.

Free

$0forever

Get started with basic issue tracking

Up to 10 open issues
Email notifications
Editable categories
Timeline & audit log
Shopify order linking
Start a free trial

Starter

$9/month
7-day free trial

For growing stores that need more capacity

Up to 50 open issues
Email notifications
Editable categories
CSV export
Timeline & audit log
Start a free trial
Most popular

Pro

$29/month
7-day free trial

Custom workflows, custom fields, and more

Up to 200 open issues
Custom status workflows
Up to 10 custom fields
CSV export
Email notifications
Editable categories
Start a free trial

Business

$79/month
7-day free trial

High-volume tracking with priority support

Unlimited open issues
Custom status workflows
Up to 25 custom fields
CSV export
Priority support
Email notifications
Start a free trial

Enterprise

Custom

Custom development and dedicated support

Unlimited open issues
Unlimited custom fields
Custom status workflows
CSV export
Priority support
Custom development
Dedicated account manager
Contact Us

Frequently asked questions

Can I change plans at any time?

Yes. You can upgrade or downgrade your plan at any time from within the app. Changes take effect immediately and billing is prorated.

What happens when I hit my issue limit?

You can still view and manage existing issues, but you won't be able to create new ones until you resolve some or upgrade your plan. Resolved and closed issues don't count toward your limit.

How does the free trial work?

All paid plans include a 7-day free trial. You won't be charged until the trial ends, and you can cancel anytime during the trial period.

What does Enterprise include?

Enterprise plans include unlimited everything, custom development, a dedicated account manager, and priority support. Contact us at dloud@fantasiummedia.com to discuss your needs.